1. Frontline Duties

• Operate switchboard, taking messages where applicable
• Receive visitors and make them feel welcome.

2. General Office Administration

• Ordering of stationery and office consumables and receiving and checking of deliveries
• Receiving of credit card payments from members, counting and recording of Pushka (charity box) money and liaising in these respects with shul Bookkeeper
• General filing and printing
• Managing bookings of premises and equipment hired out by the shul
• Coordinate with service providers to provide IT support (phone and servers) when necessary
• Other ad hoc administration duties as and when required.

3. Database management

• Update and maintain membership database – current information, lifecycle events / reminders
• Administration new membership application process
• Update information on relevant Google Docs as and when required.

4. Communication

• Prepare and send out all routine correspondence to members
• Prepare and print weekly newsletter
• Maintain the shul website
• Preparation of Section 18A certificates.

5. General HR

• Keep up to date records of staff leave.

The ideal candidate will have the following competencies:

• Matric is essential and a secretarial diploma or undergraduate degree is advantageous.

• At least 3-5 years previous experience in secretarial, coordination or administrative position in a fast-paced working environment is essential.

• Able to communicate telephonically in an effective manner
• Able to respond to queries, deal with complaints and manage difficult situations /personalities in a calm and rational manner
• A dynamic yet empathetic person who is able to build relationships with people at all ages and stages of life.

• Highly organised and efficient individual who can multitask and work well under pressure to meet tight deadlines.
• Systems oriented with good attention to detail
• A flexible, self-driven individual who is able to work autonomously while maintaining open channels of communication with a team
• A proactive individual who uses their initiative to ensure service and performance are always to a high standard.

• Technology literacy is essential, as is strong working knowledge of Microsoft Suite, Excel (in particular) and an understanding of Google Docs.
• Experience with graphic design applications and managing social media, advantageous.

• Customer focussed and friendly with a passion for service excellence
• Trustworthy and reliable with the ability to manage confidential information in a discrete and sensitive manner
• Comfortable working in an Orthodox environment.

Click on the APPLY NOW / DOWNLOAD APPLICATION button below

Closing date for applications: 13 May 2024

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful