General Administrator – Mensch
Full-time, Permanent, Work
Cape Town, Gardens
Posted 3 weeks ago
ABOUT THE ORGANISATION AND THE ROLE
Mensch activates, supports, and empowers the Jewish community to create positive social change in South Africa. They provide training and networking to social change-makers, facilitate immersive volunteering, and offer philanthropic advice and services to achieve their mission.
Mensch is needing an administrator who is a highly organised and detail-oriented, doesn’t sweat the small stuff, yet is focused on outcomes. Ideally, passionate about the non-profit sector and flexible enough to work in a small, dynamic team environment. This role works closely with the whole team in an exciting and varied role that covers organisational, project management and communications administration, as well as hands-on event support.
MAIN DUTIES & RESPONSIBILITIES
1. Organisational Administration Support
- Working with Executive Director providing administrative support for Mensch organisational work and projects.
- Manage and maintain Mensch’s stakeholder database.
- Create and maintain a digital and paper filing system for general admin and all projects.
- Daily office administration: Receive and distribute mail and packages, schedule courier deliveries, order office supplies, and execute other office administrative support as needed.
- Execute project and organisational bookkeeping tasks such as creating invoices, managing bills, and tracking payments.
- Organise and coordinate internal and external meetings.
- Take detailed notes during team, client, and board meetings, and produce minutes. Combined use of AI tools and referring to own notes to ensure accuracy.
- Adhere to organisational budget by monitoring expenses and implementing cost-saving measures.
- Create MS Office Templates for organisation and programme needs.
2. Project Administration Support
- Attend, manage and provide logistical support of planning, setting-up, and running of events to include venue and vendor bookings, catering, merchandise, and procurement (online & in-shop)
- Manage and develop vendor and resource database.
- Administrative support for the distribution of event marketing and RSVP processes on Mailchimp, email, Quicket, Zoom, social, and print media.
- Provide administrative support for online Zoom workshops.
- Capture participant feedback for monitoring and evaluation purposes to support programme improvement and development.
- Admin support for project management using Excel and Monday.com (or similar CRM).
REQUIRED SKILLS & EXPERIENCE
The ideal applicant will have the following demonstrable competencies:
1. Work experience and industry exposure
- At least 5 years’ experience in an administrative or coordinator role
- A qualification in Administration would be advantageous.
- Exposure to the non-profit sector/ Mensch/ and the Jewish community is advantageous.
2. Strong Communication and Interpersonal skills
- Strong interpersonal skills with the ability to communicate effectively.
- Excellent writing skills, with a clear and concise communication style
- Ability to effectively liaise with people of all ages and stages of life.
- Ability to communicate telephonically effectively and professionally.
- Self-Management and Teamwork: Ability to work as a collaborative team member in an open-office environment.
3. Excellent Administration and Organisational Skills
- Methodical and process-oriented with the ability to develop and implement systems and processes to streamline operations.
- Excellent organisation, planning, and multi-tasking skills with the proven ability to set priorities and meet tight deadlines with minimal supervision.
- Ability to observe standard office policies and procedures.
- Digital fluency: Ability to acquire and maintain proficiency in all requisite computer applications, software, and tools to successfully perform job responsibilities and duties. This includes the Microsoft Office suite, Monday.com, Mailchimp, Facebook, WhatsApp, and Quicket
- A flexible, self-driven individual with strong attention to detail.
- A proactive individual who uses their initiative to ensure that service and performance are always to a high standard.
- Able to work autonomously while maintaining open channels of communication with a team.
4. Specific Requirements
- Takes initiative, displays a strong work ethic, and maintains a positive attitude.
- Motivated and self-directed mindset with the ability to exercise independent judgment related to the daily administration of the organisation and its projects. Must be persistent and able to work well with those with differing skills and working styles.
- Able to work effectively under pressure and contribute to problem-solving
- Must maintain confidentiality and a high degree of professional etiquette and decorum.
- Interested and excited about new tech tools and the use of AI to enhance workstreams.
- An interest in working in the non-profit sector.
Interested?
Click on the APPLY NOW / DOWNLOAD APPLICATION button below
Closing date for applications: 30 September 2026
If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful
Job Features
| Job Category | Admin, Office & Support, NGO/NPO |
| Location: | Gardens, Cape Town (potential for occasional WFH) |
| Reporting to: | Executive Director |
| Nature of contract: | Full-time, permanent |
| Hours of work: | 9.00 – 5pm (with some flexibility; occasional evening/weekend work required). |
| Salary range: | R20,000 – R25,000 (commensurate with skill and experience) |
| Closing date for applications: | 30 September 2026 |
| Interested? | Click on the APPLY NOW / DOWNLOAD APPLICATION button above |