Restaurant Manager – Cooked
ABOUT THE ORGANISATION AND THE ROLE
COOKED is a well-established family restaurant inspired by Middle Eastern and Mediterranean roots. It requires a dynamic, charismatic and highly experienced Restaurant Manager with over 5 years of experience in a similar position, who can manage the staff and build a cohesive, friendly team.
This role is responsible for the overall management, leadership, and performance of both branches – in Sea Point and at the Waterfront. This includes ensuring smooth daily operations, consistent service, food quality controls, cost and stock management and team development. The role requires a strong presence on the shop floor and kitchen, proactive problem-solving, and maintaining high standards across both locations.
MAIN DUTIES & RESPONSIBILITIES
1. Daily Operations
- Ensure both branches are set up and ready to open on time each day
- Oversee daily preparation of kitchen and front of house
- Personally conduct and manage daily stock transfers between branches
- Submit daily reports to Management
- Monitor issues and resolve them promptly to maintain smooth operations
- Work and monitor the pass during peak hours.
2. Stock & Ordering
- Handle daily stock ordering, monitor stock levels, conduct stock takes and report variances
3. On the Floor
- Be present during busy service times to support the team (both front and back of house)
- Welcome and assist customers, ensuring a positive experience
- Handle complaints or difficult situations calmly and professionally.
4. Team Management
- Lead, supervise, and motivate the team under the direction of Management and in line with Company ethos and principles
- Prepare and manage weekly rosters
- Train staff on products, service standards and (up)selling.
5. Food Safety, Hygiene, Compliance & Kitchen Operations
- Ensure full compliance with food safety, hygiene, and health regulations
- Maintain cleanliness and organisation of kitchen and service areas
- Conduct regular checks to enforce safety and cleanliness standards
- Ensure proper use and maintenance (monitor maintenance rosters) of kitchen equipment
- Report and follow up on maintenance issues promptly.
6. Administration & Development
- Daily cash-ups & reconciliation
- Ensuring all administrative duties are kept up to date with the ability to work on both the Lightspeed (POS) system as well as proficient with Google sheets.
- Contribute ideas and join discussions around social media promotion, and increasing sales, marketing, and generally supporting the growth and visibility of the business.
REQUIRED SKILLS & EXPERIENCE
The ideal candidate will have the following competencies:
1. Work experience and industry exposure
- Minimum 5 years’ experience in hospitality, essential.
- Experience managing a restaurant and staff, essential
- Effective stock control and cost management abilities
2. Strong Communication and Interpersonal skills
- Strong inter-personal skills with a friendly disposition
- Well spoken, presentable, able to interact with people of all ages and backgrounds.
- Exceptional verbal and written communication skills with the ability to liaise with clients and service providers.
- Able to respond to queries and deal with complaints and manage difficult situations and personalities in a calm and rational manner.
- Regular, ongoing and direct communication with staff, management, service providers, and customers is critical.
3. Excellent Administration and Organisational Skills
- Excellent organisational/admin skills
- Proactive and team oriented, someone who uses their initiative to ensure that service and performance are always to a high standard.
- Highly organized and efficient individual who understands how to prioritise, works well under pressure.
- Strong computer skills: experience with a POS system and Google suite.
4. General
- A fast learner who is able to remember large volumes of information with ease.
- A passion for sales as well as being customer orientated.
- Punctual, reliable and committed with excellent attention to detail
- “Can do” attitude
- Own car desirable.
Interested?
Click on the APPLY NOW / DOWNLOAD APPLICATION button below
Closing date for applications: 28 August 2026
If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful
Job Features
| Job Category | Hospitality, Management |
| Location: | Sea Point and The Watershed V&A Waterfront |
| Reporting to: | Owner |
| Nature of contract: | Permanent |
| Hours of work: | 5 shifts per week. Flexibility to work 6 shifts if operationally required. MUST be able to work weekends and public holidays |
| Salary range: | Commensurate with skill and experience. |
| Closing date for applications: | 28 August 2026 |
| Interested? | Click on the APPLY NOW / DOWNLOAD APPLICATION button above |