1. Building operations and preventative maintenance

• Oversee the day-to-day operation, presentation and upkeep of the building and its common areas.
• Conduct regular inspections, identify maintenance requirements early and ensure that repairs are completed promptly and to an appropriate standard.
• Coordinate the servicing and maintenance of the passenger lifts, car lifts and other shared building systems through approved specialist providers.
• Maintain practical preventative-maintenance schedules and ensure that warranties, service dates and recurring checks are not missed.
• Monitor building cleanliness, functionality and general condition, escalating structural or technical concerns when required.

2. Onsite staff and security coordination

• Oversee the building’s cleaner/general worker, ensuring that agreed duties and standards are maintained, and report recurring concerns to the trustees.
• Work closely with the contracted security team without assuming responsibility for managing its personnel.
• Review security reports and the incident book, monitor access control and CCTV operations, and follow up or escalate concerns.
• Coordinate access for contractors, service providers and visitors with security and residents.
• Maintain a professional, visible and approachable presence at reception.

3. Administration, budgets and reporting

• Maintain accurate records for: building, maintenance, contractor, compliance, incident, quotation and invoice records as well as records of residents, owners and letting agents.
• Maintain registers of access credentials, parking allocations, tools, equipment and other building assets.
• Prepare purchase requisitions and make authorised minor purchases, subject to budget confirmation and the required approvals.
• Reconcile authorised expenditure monthly and submit supporting documentation to Coastal Properties.
• Track operational expenditure against approved budgets and the relevant trustee portfolios.
• Provide written reports on maintenance, staff, contractors, incidents, renovations, expenditure and outstanding matters.
• Attend relevant meetings and ensure that agreed actions are followed through to completion.
• Protect confidential resident, contractor, financial and building information.

4. Service-provider and SLA management

• Act as the primary onsite contact for maintenance, technical and operational service providers.
• Schedule work, arrange access and oversee contractors while onsite.
• Work with Coastal Properties to maintain current Service Level Agreements.
• Monitor contractor performance against agreed scope, service levels, timelines and quality standards.
• Record contractor visits, work completed, findings and outstanding actions.
• Obtain quotations, follow up on outstanding work and address or escalate poor service.
• Verify completed work and support the accurate processing of quotations, invoices and service records.

5. Resident, trustee and managing-agent liaison

• Serve as an accessible and professional first point of contact for owners and tenants regarding building-related matters.
• Maintain the highest level of confidentiality regarding the owners and tenants.
• Respond to queries, concerns and complaints calmly, tactfully and within clear professional boundaries.
• Provide residents with timely updates regarding planned work, service interruptions, access arrangements and building matters.
• Coordinate approved apartment renovations, including procedures, contractor access, security requirements and compliance with building rules.
• Work collaboratively with the trustees, respecting their individual portfolios and budget responsibilities.
• Liaise closely with Coastal Properties to coordinate administration, expenditure, contractors, compliance matters and escalations.

6. Emergency response, safety and risk management

• Remain contactable and available to coordinate an appropriate response to building emergencies outside normal onsite hours.
• Assess incidents, contact the correct service provider or emergency resource and keep trustees, residents, security and the managing agent appropriately informed.
• Maintain current emergency contacts, clear escalation procedures and incident records.
• Support adherence to relevant health, safety, fire, access and building-management requirements.
• Identify risks and recommend practical preventative or corrective action.

The ideal applicant will have the following competencies:

• Experience in building, facilities or property management, desirable.
• Experience obtaining quotations, reviewing work, controlling costs and working with operational budgets, essential
• Experience coordinating contractors and managing external service providers against service-level agreements.
• A practical technical understanding of building maintenance and shared systems, advantageous.
• An ability to perform basic maintenance work such as changing light bulbs.

• A mature, calm and confident manner, with the credibility to engage effectively with owners, tenants, trustees, contractors and the managing agent.
• Excellent verbal and written communication skills, with the ability to provide clear and timely updates.
• Strong relationship-management and service skills, combined with the ability to set boundaries and hold people accountable.
• A tenacious and solutions-focused approach, with the ability to remain composed during emergencies or difficult interactions.

• Highly self-directed, reliable and able to use initiative without requiring close supervision.
• Excellent planning, prioritisation and follow-through, with the ability to manage multiple service providers and maintenance matters simultaneously.
• Strong attention to detail and the ability to maintain accurate maintenance, compliance, financial and incident records.
• Able to work flexibly within an established trustee structure and keep the appropriate parties informed without overcomplicating processes.
• Computer literate and comfortable using email, spreadsheets, electronic records and standard office or property-management systems.

• Reliable own transport and a valid driver’s licence are essential.
• Must live within reasonable proximity to Bantry Bay, ideally on the Atlantic Seaboard, to support emergency response requirements.
• Availability to be on call and coordinate responses to urgent building matters outside normal working hours is essential.
• Professional, discreet and well presented, with a strong commitment to maintaining the standards expected in a high-end residential environment.
• Must be prepared to work during the summer season particularly Dec and Jan when the block is very busy and be prepared to take leave when it is not.

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Closing date for applications: 22 September 2026

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful