Restaurant Manager – Cooked

Permanent, Shift work, Work
Sea Point, Waterfront
Posted 2 months ago

ABOUT THE ORGANISATION AND THE ROLE

COOKED is a well-established family restaurant inspired by Middle Eastern and Mediterranean roots. It requires a dynamic, charismatic and highly experienced Restaurant Manager with over 5 years of experience in a similar position, who can manage the staff and build a cohesive, friendly team.

This role is responsible for the overall management, leadership, and performance of both branches – in Sea Point and at the Waterfront. This includes ensuring smooth daily operations, consistent service, food quality controls, cost and stock management and team development. The role requires a strong presence on the shop floor and kitchen, proactive problem-solving, and maintaining high standards across both locations.

MAIN DUTIES & RESPONSIBILITIES

1. Daily Operations

  • Ensure both branches are set up and ready to open on time each day
  • Oversee daily preparation of kitchen and front of house
  • Personally conduct and manage daily stock transfers between branches
  • Submit daily reports to Management 
  • Monitor issues and resolve them promptly to maintain smooth operations
  • Work and monitor the pass during peak hours.

2. Stock & Ordering

  • Handle daily stock ordering, monitor stock levels, conduct stock takes and report variances

3. On the Floor

  • Be present during busy service times to support the team (both front and back of house)
  • Welcome and assist customers, ensuring a positive experience
  • Handle complaints or difficult situations calmly and professionally.

4. Team Management

  • Lead, supervise, and motivate the team under the direction of Management and in line with Company ethos and principles
  • Prepare and manage weekly rosters
  • Train staff on products, service standards and (up)selling.

5. Food Safety, Hygiene, Compliance & Kitchen Operations

  • Ensure full compliance with food safety, hygiene, and health regulations
  • Maintain cleanliness and organisation of kitchen and service areas
  • Conduct regular checks to enforce safety and cleanliness standards
  • Ensure proper use and maintenance (monitor maintenance rosters) of kitchen equipment
  • Report and follow up on maintenance issues promptly.

6. Administration & Development

  • Daily cash-ups & reconciliation 
  • Ensuring all administrative duties are kept up to date with the ability to work on both the Lightspeed (POS) system as well as proficient with Google sheets.
  • Contribute ideas and join discussions around social media promotion, and increasing sales, marketing, and generally supporting the growth and visibility of the business.

REQUIRED SKILLS & EXPERIENCE

The ideal candidate will have the following competencies:

1. Work experience and industry exposure

  • Minimum 5 years’ experience in hospitality, essential.
  • Experience managing a restaurant and staff, essential
  • Effective stock control and cost management abilities

2. Strong Communication and Interpersonal skills

  • Strong inter-personal skills with a friendly disposition
  • Well spoken, presentable, able to interact with people of all ages and backgrounds.
  • Exceptional verbal and written communication skills with the ability to liaise with clients and service providers.
  • Able to respond to queries and deal with complaints and manage difficult situations and personalities in a calm and rational manner.
  • Regular, ongoing and direct communication with staff, management, service providers, and customers is critical.

3. Excellent Administration and Organisational Skills

  • Excellent organisational/admin skills
  • Proactive and team oriented, someone who uses their initiative to ensure that service and performance are always to a high standard.
  • Highly organized and efficient individual who understands how to prioritise, works well under pressure.
  • Strong computer skills: experience with a POS system and Google suite.

4. General

  • A fast learner who is able to remember large volumes of information with ease.
  • A passion for sales as well as being customer orientated.
  • Punctual, reliable and committed with excellent attention to detail
  • “Can do” attitude
  • Own car desirable.

Interested?

Click on the APPLY NOW / DOWNLOAD APPLICATION button below

Closing date for applications: 28 August 2026

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful

Job Features

Job CategoryHospitality, Management
Location:Sea Point and The Watershed V&A Waterfront
Reporting to:Owner
Nature of contract:Permanent
Hours of work:5 shifts per week. Flexibility to work 6 shifts if operationally required. MUST be able to work weekends and public holidays
Salary range:Commensurate with skill and experience.
Closing date for applications:28 August 2026
Interested?Click on the APPLY NOW / DOWNLOAD APPLICATION button above

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