1. Strategic Planning & Operational Oversight

• Lead the development and execution of national retail strategies
• Align operational initiatives with business goals and customer expectations
• Direct expansion activities including new store openings and infrastructure readiness.

2. People Leadership & Team Development

• Manage, mentor, and support Area Managers and Store Managers
• Drive a strong team culture built on accountability, collaboration, and high performance.
• Recruit, train, and develop operational talent to support future growth.

3. Sales Performance & Financial Management

• Monitor retail financials including revenue, profit margins, and cost controls
• Identify and act on opportunities for growth, efficiency, and profitability
• Regularly review sales performance and develop action plans for underperforming areas

4. Compliance & Quality Assurance

• Ensure all stores adhere to brand standards, company policies, and legal regulations
• Implement quality control processes that drive customer satisfaction and operational consistency.

5, Risk Management & Problem Solving

• Proactively identify and resolve operational risks and store-level challenges
• Ensure business continuity and safe, well-maintained retail environments.

6. Communication & Cross-Functional Collaboration

• Foster open, strategic communication with senior management, store teams, and external partners
• Collaborate with marketing, merchandising, HR, and finance to ensure cohesive execution.

The ideal applicant will have the following competencies:

• Minimum of 8+ years of experience in retail management, preferably in a multi-store environment.
• Proven leadership experience with a track record of managing retail teams and driving retail growth, exceptional culture and customer satisfaction.
• Extremely skilled in managing large retail teams.

• Excellent communication, problem-solving, and decision-making skills.
• Ability to liaise and communicate effectively with customers, reps and staff
• Clear and professional communicator, both written and verbal
• Maintain open and effective communication with cross-functional teams, senior management, and external partners.

• Highly organised with the ability to multitask and prioritise effectively
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• A proactive individual who uses their initiative to ensure service and performance are always to the highest of standards.
• Extremely skilled in managing large retail teams
• Proactive, dependable, and adaptable in a fast-moving environment.

• Strong knowledge of retail systems, inventory management, and budget oversight.
• Proficiency in retail management software and data analytics tools.
• Systems orientated with attention to detail and the quality of the work.

• Energetic, results-driven, and hands-on in managing teams and store performance
• Committed to developing others and creating a supportive work environment.

Click on the APPLY NOW / DOWNLOAD APPLICATION button below

Closing date for applications: 04 July 2025

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful