1. Financial Administration

• Prepare and issue thank-you letters and tax certificates for all donations and bequests.
• Maintain and update the spreadsheet of tax certificates for SARS submissions.
• Assist in preparing finance letters and undertakings for new resident admissions.
• Update and maintain monthly schedules for deceased estates, donations, and bequests.
• Follow up on deceased estates and prepare letters of condolence.
• Maintain accurate month-end schedules and debtors’ statements.

2. Documentation & Compliance

• Prepare and submit information for the Annual General Meeting (AGM).
• Draft and manage resolutions and ad hoc letters as needed.
• Assist with preparing and sending tariff increase letters to relevant parties.

3. Database & System Management

• Maintain and update database.
• Manage donor communication and engagement.
• Support the digitization of forms for use across various departments, particularly in the clinic.

4. General  Admin  Support

• Assist in the implementation and maintenance of administrative systems.
• Take minutes at meetings, circulate them promptly, and maintain records.
• Additional ad hoc administrative tasks as and when required.

• A tertiary qualification is required.
• Atleast 2–3 years of administrative experience is essential, preferably in a service-oriented or non-profit environment.
• Knowledge of bookkeeping and financial administration is advantageous.

• Strong verbal and written communication skills with a professional and empathetic approach.
• Ability to communicate clearly with residents, families, donors, and financial institutions.
• Strong interpersonal skills with the ability to work well within a team and support older persons.

• Highly organized, efficient, and detail-oriented with strong planning skills.
• Ability to multitask, meet tight deadlines, and manage competing priorities.
• A proactive, self-driven individual who can work independently while maintaining team collaboration.
• Strong problem-solving abilities and a structured approach to administrative processes.

• Advanced MS Word skills (ability to format documents, create forms, and integrate data into Excel).
• Proficiency in MS Excel for financial tracking and data management.
• Experience with Salesforce and Mailchimp is highly advantageous.
• Working knowledge of Xero or Pastel is beneficial.

• This is a front-line role requiring a professional, presentable, and engaging individual with the ability to handle public inquiries confidently.
• Ability to maintain confidentiality and discretion when handling sensitive financial and resident information.

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Closing date for applications: 20 March 2025

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful