Operations Manager – Highlands House

Full-time, Permanent, Work
Cape Town, Vredehoek
Posted 2 years ago

ABOUT THE ORGANISATION AND THE ROLE

Highlands House is a dynamic residential facility for older people situated in the Gardens in Cape Town. We require an experienced Operations Manager to assume responsibility for the maintenance, operations, relevant legislative compliance & technical support functions at Highlands House.

MAIN DUTIES & RESPONSIBILITIES

1. General Operations Management

  • Oversee the full operational functions of the facility, and ensure all operations are conducted in an appropriate and cost-effective way.
  • Manage maintenance team.
  • Project management for specialized work projects.
  • Assist in the procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment and services.
  • Asset management.
  • Set short- and long-term goals for the property to develop improvement actions to implement cost savings.

2. Facilities / Maintenance Management

  • Assist the financial manager with annual budget for maintenance department.
  • Plan, organize and manage the daily tasks, delegate to maintenance team, and ensure task completion.
  • Planning and scheduling of maintenance projects and program.
  • Liaise with tenants on the property regarding maintenance issues.
  • Manage and monitor all contracted services, obtain quotes, and prepare work orders.
  • Manage all key suppliers.
  • Manage and update service level agreements.
  • Ensure regular servicing of equipment.

3. Compliance

  • Ensure full compliance with facility operating controls, and SOPs to ensure service standards.
  • Responsible for Occupational Health & Safety Act implementation, fire regulations and other legal requirements.

REQUIRED SKILLS & EXPERIENCE

The suitable applicant will have the following competencies: 

1. Work experience and industry exposure

  • Minimum of 5 years operational management experience within a service driven environment is essential, previous exposure to healthcare / residential / NPOs is highly desirable.
  • A relevant Degree or Diploma qualification in Operation / Facilities / Building Science / logistics management is desirable.
  • Demonstrated experience in facilities / maintenance management with technical skills to assess building / maintenance-related problems when needed. 

2. Communication skills

  • Able to communicate effectively with internal and external service providers
  • Able to provide ongoing reports and recommendations to the management team.

3. Administration Skills

  • Highly organised and self-motivated person with good coordination skills is essential, the person must be able to work well under pressure and manage conflicting priorities.
  • Strong time management skills with the ability to prioritise and handle a complex, varied workload.
  • Computer literate with knowledge of Microsoft Office (especially Excel, Word and Outlook).

4. Specific Requirements

  • Knowledge of relevant compliance legislations such as OHSA, HACCP, CPA and all other related health & safety legislation
  • Financial acumen with the ability to formulate and manage budgets in line with organization’s strategic objectives.

Interested?

Click on the APPLY NOW / DOWNLOAD APPLICATION button below

Closing date for applications: 30 October 2024

If you have not been contacted within 2 weeks of submitting your application, kindly consider your application to have been unsuccessful

Job Features

Job CategoryFacilities Management, Property, Maintenance & Construction
Location:Vredehoek, Cape Town
Reporting to:Executive Director
Nature of contract:Permanent
Hours of work:8am – 4pm (Mon – Friday) - negotiable
Salary range:Market-related (commensurate with skill and experience)
Closing date for applications:30th October 2024
Interested?Click on the APPLY NOW / DOWNLOAD APPLICATION button below

Apply Online

A valid email address is required.
A valid phone number is required.